Effective date: February 2026 · Last updated: June 2026
Overview
Wellphases is a personal wellness companion for women navigating perimenopause and menopause. Your privacy is fundamental to our design — your health data stays on your device.
What Information We Handle
Stored locally on your device (never sent to our servers):
- Health information you share in conversation (symptoms, diet, sleep, mood, exercise, menstrual cycle)
- Extracted health patterns and data
- Your profile information (name, age, menopause stage)
Sent to third-party AI service providers to generate responses:
- Chat messages you send to the AI assistant
Your chat messages are transmitted without personal account identifiers. The AI service provider receives only the conversational text needed to generate a response — not your name, device ID, or other account-level information.
How AI Responses Work
When you send a message, it is transmitted to a third-party AI service provider to generate a response. These providers process your message in real time to produce a reply.
We select AI service providers that meet the following requirements:
- Enterprise-grade data handling and security practices
- Contractual commitments not to use customer input data for their own model training
- Data processing limited to the purpose of generating responses to your messages
The specific providers used may vary by region and language to ensure the best experience. We do not operate any servers that receive or store your conversation content. The only external transmission of your data is to AI service providers for the purpose of generating responses.
If you wish to know which provider processes your data, you may contact us at support@wellphases.com.
Data Storage and Security
- All health data and chat history are stored locally on your device using encrypted storage
- We do not operate servers that store your personal health information
- We do not have access to your health data
Data Sharing
- We do not sell your data to anyone
- We do not share your data with advertisers or data brokers
- We do not use your data for marketing purposes
- The only third parties that receive your data are AI service providers, solely for the purpose of generating AI responses
Third-Party Service Providers
To deliver the AI companion feature, we work with third-party infrastructure and service providers. These providers are selected for their enterprise-grade security practices and contractual data protection commitments.
We require all third-party providers to:
- Process data only for the specific purpose of providing services to Wellphases
- Maintain appropriate technical and organizational security measures
- Not use your data for their own purposes, including model training
- Comply with applicable data protection laws
Your Consent
Before sending any message to the AI assistant, Wellphases will ask for your explicit consent to transmit your messages to a third-party AI service provider for processing. You may withdraw consent at any time by discontinuing use of the chat feature.
Your Control Over Your Data
- Delete anytime: You can delete all your data from within the app at any time via Settings → Delete All My Data
- Uninstall: Removing the app removes all locally stored data
- Your data, your control — always
International Data Transfers
Depending on your language settings, your chat messages may be processed by AI service providers located in different jurisdictions. By using the chat feature, you consent to the transfer and processing of your messages in the jurisdiction where the relevant AI service provider operates. We select providers that maintain security and data protection standards consistent with applicable law.
Law Enforcement
Since data is stored only on your device and encrypted, we have nothing to provide. Our AI service providers may have their own obligations under applicable law.
Children’s Privacy
Wellphases is not intended for use by anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time. Changes will be reflected by the “Last updated” date above.
Contact Us
For privacy questions or concerns: support@wellphases.com